A police force’s most valuable asset is of course the officers and staff that work around the clock. Surrey Police required a refurbishment to provide them with a well-deserved improved working environment. The Neighbourhood Policing Team and Intel Team were moving personnel, and needed more space. A contemporary and practical working area was needed, which invloved demolition and construction of new offices. The flooring, with threadbare carpet tiles, was worn down by heavy police walking boots. The team needed new flooring with a walkway which would withstand the daily wear and tear. The decorations had deteriorated and were long overdue.
OUR SOLUTION
We met with the Estates Officer and suggested using high performance textured studded rubber tiles for the walkway; these provide functionality, quality and look great! We helped redesign the office, suggesting demolishing and rebuilding walls in new locations to make better use of the available space. Finally, redecorations set the office off nicely, giving it a newly refreshed look.
Using our own teams at NTT we applied our zero-defect installation processes to improve the Neighbourhood Policing Team office. This process is designed to minimise disruption and reduce stress to occupants, resulting in high levels of customer satisfaction. We maintained a collaborative relationship throughout the project, keeping up communication.
CHALLENGES INCLUDED
THE RESULTS
The offices were completely transformed into a fresh and warm working area with new carpets, walkway, and more space. The whole project took one month to finish, meeting Surrey Police’s anticipated timescale.
Surrey Police’s Facilities Manager was delighted with the outcome, as well as how the project was managed saying: “ NTT have completely transformed the office into a fresh and warm working area. I have worked with NTT on many projects over the course of several years; this has included planning and operational engagement. All projects have been delivered successfully, on time and within the expected budget.”
In this contract for Surrey Police, the Policing Team needed building work carried out to manage space more efficiently in their office on the 3rd floor of Guildford Police Station. Our tradespeople were perfect for this job, being Disclosure and Barring Service (DBS) and NPPV2 police vetted, they were able to undertake all trades from plastering to plumbing. We programmed the work in liaison with the occupants, to ensure they could carry on with their daily routines.
THE RESULTS
The extensive work carried out has created a contemporary and practical space that will be home to their teams for many years to come. The client expressed their great satisfaction for the work completed following handover.
The staff room needed a new kitchen. At break times more than 40 members of staff would arrive in the staff room to make refreshments; our task was to redesign the flow to avoid congestion. We fitted two new Zip taps, which provided instant boiling and chilled water, as well as appliances and new useful storage solutions.
Before work started:
New Zip taps:
After: