How we use your data
We collect certain data when you use this website. Below are description of the data we collect and what we do with it.
Information we collect
We collect data in 3 ways
1.DATA YOU GIVE US
You may give us data via the forms you fill in this data will include personal data like your name, address, email.
2. DATA WE COLLECT ABOUT YOU INCLUDING COOKIES
We may record your usage of the site e.g. the time, IP address, location and frequency of your log ins, which pages are viewed most and other information that helps us provide a better service and track misuse. You can see which cookies we set on our cookies page
3. INFORMATION FROM OTHER SOURCES
Some of the third party services we use like Google Analytics may provide additional data from information you send them and that they share with us.
What we do with your data
USES
We use the data to track usage on the website and to improve the service we offer.
We use the data to send you correspondence and provide a service based on your use of the website (transactional email).
We also monitor the use of the website for any misuse.
Data protection
We store and use all data responsibly complying with the UK Data Protection Act of 1998 and the GDPR of 2018.
Additionally our host and main servers for the data we store are in the European Economic Area (EEA) though due to page caching and cloud based hosting sometimes the data may be hosted outside the EEA. Some of our third party suppliers are based outside the EEA but we have strict controls to access and data. By submitting your data you agree to this.
HOW LONG DO WE KEEP THE DATA
We keep all the data for up to 2 years, unless instructed otherwise.
YOUR RIGHTS
You can find out what information we hold about you, and ask us not to use any of the information we collect by contacting us and on request can ask us to delete any data of yours.
Security
We host on secure servers and encrypt all data transmitted. We will continue to audit the security of the service to maintain a high level of security and update any relevant software with security patches in a timely manner.
That said sending any information over the internet is never completely secure and any data you send is at your own risk.
Accessiblity
Our website adheres to the required parts of the Web Content Accessibility Guidelines (WCAG) and the relevant parts of the Equality Act 2010.